FOR
SCHOOLS, THE CITY, UNION AND JANITORIAL
COMPANY'S
We've
developed a complete education program to
professionalize the cleaning industry. Our
educational courses and programs have been used
by many large scale cleaning operations as the
standard professional
.
"
You will receive training in the newest
techniques and information on the latest
products. Increased knowledge breeds confidence
in themselves and their services, which
translates into increased sales and processing
efficiency
"
Increase
productivity and save money with proper training
Systematic approach to the fundamental skills of
cleaning
The Janitors
Edge teaches you a systematic approach to the
fundamental skills of cleaning such as emptying wastebaskets, dusting,
Vacuuming and spot-cleaning - some
of the most visible cleaning jobs in any
facility. Your clientele may judge the quality
of your entire organization based upon the work
.
New approach to restroom cleaning that explains
why it is so important to your business
How to be a Restroom will gives you a
new approach to restroom cleaning that explains
why it is so important to your business.
The Restroom job requires skill and
attention to detail as well as proper training,
tools and techniques. This unique, informative
program will teach you all the fundamentals.
The Janitors Edge
LIVE ON hands-on site training and product application
training for the complete learning experience.
TRAINING
ON-SITE FOR
Terrazzo, Marble, Travertine, epoxy and polished
Concrete Floors.
Your
income depends on your skills and knowledge
Don't settle for anything less than the best
training available.
At
The Janitors Edge
ON-SITE Courses
are carefully designed for giving you a
comprehensive, solid foundation to getting
you to the next level and are taught by
extraordinary instructors
The
Janitors Edge
LIVE
ON
hands-on site training for the complete learning
experience.
Increase
productivity and save money with proper training
Stripping
and Finishing Floors
The Janitors Edge Team demonstrates equipment,
supplies, and procedures used to professionally
strip, scrub and refinish floors. It covers the
complete operation and maintenance of floor
machines, including pads, brushes, and reviews
bulk liquid and pre-measured stripping
chemicals. A ten step stripping and refinishing
procedure is presented and explained.
Daily
Floor Maintenance
The
Janitors Edge Team reviews the daily maintenance
procedures for resilient floors. It illustrates
the proper procedures for damp mopping, spot
mopping, dust mopping, and wet mopping.
Equipment presented includes large industrial
vacuums, tank type and upright vacuums, motor
less sweepers, and other floor maintenance
equipment.
High
Speed Floor Maintenance
The Janitors Edge reviews the theory and
practice of high-speed burnishing of resilient
floors. It also covers spray buffing to remove
spots, stains, scuffs, and black marks.
Equipment and chemicals are explained, including
floor pads, drive blocks, lambs wool
applicators, and various high-speed floor
machines.
The Janitors Edge
LIVE ON
hands-on site training and product application
training for the complete learning experience.
We provide a
comprehensive range of
technical expertise to
associations, in-house
and outsourced cleaning
organizations. Explore
how we can help you
reduce costs, improve
customer satisfaction,
and achieve long-term
improvements in your
cleaning services
Engineered
Process Management,
Custodial Best
Practices, and
Competition One Site
In-house cleaning
operations thrive when
they institute an
engineered process
management program based
on the adoption of
best-practices and
competition with the
best of the best
organizations
Give us call today -
780
-479-6130
Janitorial
Sales & Marketing
and How to Sell and Price
Contract Cleaning
Increase
productivity and save money with proper training
Sales Success
.....
The Art Of Making a Presentation:
Learn the process of selling contract cleaning.
Do you know the four calls to a close? Let The
Janitors Edge show you how to make these four
calls and most importantly what to say.
The
survey call, specification call, proposal
presentation and the follow-up call. The four
calls you need to make to sell today!
Finding the Client
Increase your sales
success when you learn how to find qualified
potential clients. This informative will covers
list building, direct mail, and telemarketing
techniques.
How to Do a Successful
Walk-Through
Learn the best way
you or your sales team can act when they go on a
walk-through with a prospective customer to
gather information for your proposal.
How to prepare for the
walk through - How to interact with the
prospect, Questions to ask Information
you'll need before you leave the building
---------How
to measure a building ----------How
to measure circular areas
This is designed to help you learn how to
present yourself at the walkthrough, how to
interact with the prospect, and how to measure
the space. When you do it right, you are on your
way to making the sale! and all the tools to
measure a building..
Getting the Account
You have a valuable list of qualified potential
clients. Learn how to get their accounts with
these tested sales methods: the first meeting,
the written proposal, and closing techniques.
Writing a Proposal
A proposal model covering factors to consider in
the cost and appearance of your proposal, how to
make a successful presentation and more,
content and packaging, the use of graphics,
customization of boilerplate, and the factors
that determine the selection of your proposal
over others
Bidding and Estimating
Learn the essentials of competitive projects,
production rates and work loading, job costing
(from work loading to estimating expenses), bid
generation and much more
Sales Presentations That Win This session
is presented as a case study in which you will
learn how to evaluate the client’s perception of
what they need and want to hear, determine what
they really need and want to hear, develop
sensitivity to the size of the client being
sold, and how to identify problem areas in your
sales process.
The Janitors Edge Software Include
Pro Plus Bidding System
is packed full of sound business advice to help
you put together
a winning proposal and a
competitive bid for cleaning services. This Cd
includes bid estimate sheets, time and
production standards, supply usage charts, blank
forms, job specifications, legal contracts, and
markup tables for labor, products and supplies.
This nuts and bolts guide is ideal for building
owners, property managers and contract cleaners
dealing with all types and sizes of properties.
The Janitors Edge
LIVE ON hands-on site training for the complete learning experience.
IN
CLASSROOM TRAINING
7
CD'S SET OF
A Step-by-Step Video Guide to Radical
Janitorial Marketing, Selling and Profit
Empty-Promising
National
Management Companies and Low-Janitorial
Balling Outfits...
Increase
productivity and save money with proper training
Getting
to the Heart of Telephone Sales
The Janitors Edge Team will Transform you or
your telemarketers with training techniques
unlike any they’ve ever experienced
The Janitors Edge
is a complete step-by-step training workshop for
professional sales representatives or
telemarkers for the janitorial service business
who use the phone as their main method of
communication, using a consultative
(question-based) sales approach.
Participants are
led through the logical sequence of the sales
call, learning step-by-step, what-to-say and
how-to-say it ideas, strategies, and techniques
which help them become more confident,
effective, and productive on their very next
call.
As a result of
this two-day learning and self-discovery
process, reps hit the ground running upon
arriving back at the office. Attendees tell us
they have a new sense of confidence as they
prospect for new business, follow-up with
existing contacts and customers delivering real
value, and handle inquiries and turn them into
sales.
Bottom line, this
is the program that demystifies professional
janitorial telesales, and provides real how-to
information that participants use and show
results from right away!
The
Janitors Edge
LIVE ON hands-on
site training for the complete learning
experience.
Increase
productivity and save money with proper
training
This is
designed for building service
contractors, in-house maintenance
personnel, and professional cleaning
contractors who specialize in commercial
carpet cleaning and janitorial services.
You
will learn how to develop and implement
a complete planned carpet maintenance
program. The course content includes:
"Different types of commercial carpet
cleaning"
What
is planned carpet maintenance?
Scoping the commercial cleaning job
Components of comprehensive carpet
maintenance and Demonstration of carpet
cleaning methods.
High
performance hot water extraction
Chemistry of cleaning
Spot/stain treatment and removal
Problems related to improper
cleaning
Designing a planned maintenance
program
Mapping out the planned program.
The Janitors Edge
LIVE ON hands-on site training
and product application training for the
complete learning experience.
Window Cleaning
Skills
is designed for the aabsolute
beginner and assumes no previous window cleaning
knowledge at all. The aim of the course is to
equip candidates, usually new corners to the
trade, with the essential skills to become a
professional window cleaner
Practical window cleaning tasks are covered, as
well as basic business skills and techniques to
start and grow a window cleaning business. A
summary of the regulations that apply to window
cleaners and how to comply with them is also
included.
Introduction
Equip Selection
& Maintenance
Using Scrapers
Mastering the
Squeegee
Stain Removal
Cutting the Edge
Closing
Using Large
Squeegees
The Janitors Edge hands-on site training and
product application training for the complete
learning experience.
Having the
technical skills to perform proper
decontamination is important, but equally as
important is having the knowledge to run a
decontamination business successfully and stay
legally compliant.
This
course helps you understand the science and
operational details needed to
make critical remediation and administrative
decisions.
In
addition, we cover start-up information like
legal structures, licenses, tax requirements,
workers compensation, and other legal issues.
Work a scene with
us. Everything we do is explained and narrated
step by step.
We not only show
you what to do; we explain why we are doing it
that way. Learn how to assess a scene.
What things to
look for, and what things most people overlook.
We show you and tell you what to do with bloody
carpet, ceramic tile, art work, personal
belongings, etc.
Just how do you
dispose of a blood-soaked couch? By working this
scene with us step-by-step you will gain the
knowledge and experience that takes some people
a year to learn out in the field.
This is live
classroom training. You are inside the mind of a
student when you take our training course. You
see and hear everything they do. This is a very
interactive course.
We
have
spoken to, taught and worked with over 3,500
organizations over the past 10 years about the
application of ,
The Team Cleaning system
into their operations, we, as many others, have
come to the conclusion that this is currently
the best cleaning system to absorb the most
stringent demands for high performing cleaning
requirements that face our industry today.
Put
your mouse on the
picture and right click on the mouse to play or
rewind
Team
Cleaning is
really work simplification and redistribution.
The introduction of the back pack vacuum suction
technology gave us less operator body stress,
lowered the fatigue factor, greater particle
capture through improved filtration, easier
access to hard to reach areas and improved
production capacity.
Where
in the past most general cleaning personnel had
to vacuum as part of their duties, we now have
made that a
Specialist
resulting in what we call a team; one starts the
cleaning process by removing dust, collecting
trash, etc. followed by another who vacuums and
performs quality checks on the first Specialist.
This
comprises the key team
in Team Cleaning.
The Light Duty
Specialist
(starter) is followed by the
Vac
Specialist
(closer) over approximately the same assigned
square footage. Here is where the system shines.
Depending upon the type of facility there is a
queuing gap that needs to be determined.
For example,
in an office building the Closer
will produce about 30% more SF/HR than the
Starter, therefore the queue gap
is one to two hours depending on part time or
full time shifts. In the school classroom
environment it is reversed, the Starter
will produce 30-40% more SF/HR. In the Building
example the gap may be as little as 10 minutes
and will grow. These estimates are based on
assigned duties and frequencies.
The Janitors Edge®
On Site
CustomSeminars
are not a luxury — they are a
necessity.
The Janitors Edge hands-on site training and
product application training for the complete
learning experience.
Are
you tired of promoting employees into janitorial
supervisor positions only to be disappointed by
their poor performance? Do you wonder why your
best cleaners don't make good supervisors?
it be great to have a comprehensive
training program that you can use to groom your
best employees for supervisory positions
Introduction
What is a
supervisor?
What is a
manager?
What is
leadership?
How do you learn
leadership skills?
Characteristics
and qualities
Leadership
Styles
Coercive
Leadership
Utilitarian
Leadership
Principle-Centered Leadership
Total Quality
Management
Team building
What is the best
management style?
Where to begin
as a leader
Mission
Statements
Management
Issues
Staffing
formulas
Time management
Budget
management
Evaluating
products and working with vendors
Avoiding outside
contractors
Goal-setting
Customer Service
Work Orders
Communication
Delegation
Empowerment
Supervisory
Skills
Decision making
Protecting your
team
Valuing
differences
Constructive
criticism
Problem solving
Conflict
resolution
Supervising
people who were previously your co-workers
Supervising
people you don't like
Performance
Appraisals
Behavior vs.
Attitude
Termination of
an employee
Stress
Management
Work Order
Process
Cell phone and
e-mail etiquette
Attitude is everything
The Janitors Edge
LIVE ON
hands-on site training and product application
training for the complete learning experience.
If you are
out of
Alberta,
we offer
special
discount for
our courses
CALL US
TODAY!
DO YOU
HAVE A QUESTION ?
TOLL FREE
-1-877-665-4707
PHONE
-
780-479-6130
Book Today!
Knowledge Means Professionalism!
CITY OF EDMONTON
A clean facility is a healthy facility.
No one understands this more than a cleaning professional.
Custodians are not only cleaning professionals, they are health care
professionals.
Usually, cleaning workers today receive very little formal
training. This can be detrimental not only to the cleanliness of a building,
but to the health of a building and its occupants.
When cleaning workers are trained to follow the cleaning
process, they learn to clean for health first, then appearance.
The Janitors Edge provides a system to make the facility a
clean, healthy environment.
The Janitors Edge
offers a slate of classes, each tightly focused on the cleaning
process.
This five-day leadership course is designed for cleaning
industry executives seeking to broaden their skills, focus their attention
and improve their organizations.
Students at The Janitors Edge are immersed in cleaning
science, work loading, waste reduction, functional management, tracking and
safety programs that are currently in use at many of the leading facilities
in Canada & USA
JUSTIN CLEANING SERVICES
EDMONTON, ALBERTA
The Training
Programs developed by The Janitors Edge Inc, is not only unique to the
industry, it is extremely valuable and workable.
It will help
you get started on the right foot in the cleaning business. With no
experience in cleaning services or owning my own business,
I began
earning a top income in just 90 days. By following all the instructions in
the
Sales & Marketing Course and I
was able to build a successful business.
The Janitors
Edge Inc training program is very thorough in showing you where to go, who
to see and how to bid, sell and clean just about every type of customer. The
program has direct mail pieces, a very impressive bid packet, a
telemarketing program with scripts, all the forms you need, plus step by
step instructions.
You also
receive on-going support. When you are making a bid or have a cleaning
problem, just call The Janitors Edge Inc
They will have
the right answers for you. You call your own shots and don't have to
answer to any corporate franchise bosses. For just a few hundred dollars you
can get started in the business.
When you work
with The Janitors Edge Team, you are being assisted by one of the most
knowledgeable cleaning experts in the Canada.
Some of his
time saving cleaning procedures are unique and allow you to reduce your
labor and increase your profits. Best of all, you will find The Janitors
Edge Team helpfulness and integrity unmatched.”
Thank you for the insight in introducing "The Janitors Edge
Program"
A service such as this was long overdue in Our
industry.
Both Sharon and I were pleased to be invited to your first
intake and were pleased with the interest expressed by your students.
We have employed two from your course and both are working
out extremely well. We look forward to working with you in the future, you
make our job so much easier. Kind regards "
Team Cleaning +Training Program
janitorial Sales & Marketing and Customer Service +Training Program
Janitorial Telemarketing +Training Program
Carpet Care & Preventative Maintenance +Training Program
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